Medical Manufacturer Chooses TITAN System with Training and Full-Scale Support

March 23, 2017

CHERRY VALLEY, IL – Ipsen recently shipped a TITAN® H2 vacuum heat-treating system with 2-bar gas quenching to Costa Rica. There it will be used to manufacture surgical components. With its compact dimensions and superior quality, the TITAN helps companies accelerate the pace of innovation while satisfying the strict legal requirements of the Medical industry. This shipment included more than just a furnace, though. The company also utilized Ipsen's full-scale support offerings with Ipsen U training, a spare parts kit and installation/start-up support to advance their equipment and maximize uptime.

This standardized vacuum furnace features an 18" x 24" x 18" (455 mm x 610 mm x 455 mm) all-metal hot zone with a 1,000-pound (450 kg) load capacity. It is capable of operating at temperatures of 1,000 °F to 2,400 °F (538 °C to 1,316 °C) with ±10 °F (±6 °C) temperature uniformity. Equipped with the PdMetrics® platform for predictive maintenance – which securely connects to a network of integrated sensors on the furnace to gather and analyze data, run algorithms and provide real-time diagnostics – the TITAN furnace provides sophisticated monitoring of critical systems and key parameters that improve the health and integrity of the equipment. They also received a gas backfill reservoir, a loader with a 2,000-pound (907 kg) load capacity and a complete air-cooled, closed-loop water system.

The manufacturer decided to take a proactive approach to preventative maintenance by ordering one of Ipsen's spare parts kits. These kits consist of consumable and preventative maintenance items to help ensure equipment uptime and keep the furnace running smoothly. They also opted for technical support and training, including installation supervision, start-up service and seats at Ipsen U – a three-day course that provides a broad overview of furnace equipment, processes and maintenance using a hands-on approach to learning.

Ipsen's TITAN vacuum heat-treating systems provide an advanced solution in the form of speed, reliability and versatility of process capabilities. However, Ipsen is more than just an equipment manufacturer. They also offer expert-driven solutions for customers' needs through all stages of the system's life cycle, no matter the location – whether it is facilitating on-site installation, providing expert training and start-up assistance or delivering responsive field support and spare parts.