Ipsen Customer Service


Ipsen has thousands of replacement parts in stock to ensure you quickly receive the components needed to maintain your heat-treating equipment.

Ipsen's range of aftermarket services include technical support, maintenance and repair services, instrument calibrations and temperature uniformity surveys.

Hot ZonesHot Zones, Upgrades & Retrofits
Choose from a standard or custom hot zone package to fit your application. Upgrades, retrofits and rebuild packages are also available for existing heat-treating systems.

Ipsen U TrainingTraining
Ipsen U is a hands-on course for building your knowledge of thermal processing equipment. This three-day training addresses all levels of experience in a casual, open-forum environment.

Schedule a Free Furnace Evaluation Now!

Vacuum Furnace Services and Aftermarket Support

The Ipsen Customer Service Team is the largest in the industry with hundreds of employees dedicated to worldwide aftermarket support. Whether you need replacement parts, furnace retrofit options or immediate technical assistance, Ipsen's aftermarket team supports your needs for any brand of furnace. With our rapid response, you will be up and running in no time!

Services include:
  • Installation, training and start-up assistance for new equipment
  • Free vacuum furnace evaluations
  • Responsive field support
  • Remote monitoring and troubleshooting
  • Replacement parts
  • Hot zones
  • Furnace retrofits
  • Controls upgrades
  • Process development
  • Factory layout planning
  • Supervisor Control And Data Acquisition (SCADA)

Ipsen's team of engineers can help you create a maintenance plan to keep your furnace running at peak performance and minimize downtime. Schedule a complimentary on-site furnace evaluation today to get maintenance tips from the experts. With Ipsen Customer Service, you can feel confident your furnace will run for decades.

For more information, call our 
Aftermarket Support Helpline at 1-844-Go-Ipsen.